Privacy Policy

Last updated: [Date]

[App Name] ("we," "our," or "us") is dedicated to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our escrow services, fintech, and e-commerce mobile application (the "App"). By using our App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect and process various types of information, including:

a. Personal Information

To create and manage your account, conduct transactions, and facilitate escrow services, we may collect the following information:

b. Transaction and Escrow Information

We collect data related to transactions and escrow activities on the App, including payment details, item descriptions, transaction amounts, timelines, and any associated transaction notes.

c. Financial Data

We collect and securely process your bank account and payment information to conduct payments and refunds, as required for escrow and transaction services.

d. Device and Technical Information

We may automatically collect information about the device you use to access the App, such as the IP address, device type, operating system, browser type, and activity logs.

e. Location Data

With your permission, we may collect location data to help verify identities, prevent fraud, and secure transactions.

f. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and personalize the App’s features. You can manage cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

3. Sharing Your Information

Your information may be shared under the following circumstances:

a. With Transaction Counterparties

To facilitate escrow transactions, we may share necessary details with the buyer, seller, and shipping provider.

b. With Service Providers

We may share information with third-party vendors who assist in payment processing, identity verification, fraud prevention, and other operational services.

c. For Legal and Compliance Purposes

We may disclose your information to comply with legal obligations, government requests, court orders, or protect our rights and the safety of our users and the public.

d. With Your Consent

We may share your information for purposes not described here if you provide explicit consent.

4. Security of Your Information

We implement strict security measures to protect your personal and financial information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we advise you to keep your login details private and report any suspicious activity.

5. Data Retention

We retain your data as long as necessary to provide services, fulfill our obligations, comply with regulatory requirements, and resolve disputes. Once data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

To exercise these rights, please contact us using the information provided below. We may need to verify your identity to process these requests.

7. Children’s Privacy

Our App is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we discover we have collected data from a child under 13 without parental consent, we will promptly delete it.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, monitor usage, and personalize features. You can manage cookies through your browser settings. Disabling cookies may affect some features of the App.

9. International Data Transfers

If you access our App from outside [Your Primary Jurisdiction], please note that your data may be transferred to and processed in other countries that may not offer the same level of data protection as your home country. We take measures to ensure compliance with applicable data protection laws for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant updates by posting the revised Privacy Policy on the App. Continued use of the App indicates acceptance of the revised terms.

11. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

[Your Contact Information]
Email: [Your Contact Email]
Phone: [Your Contact Phone Number]